KEY RESEARCH Services

Public Sector

Key Research is well positioned to provide best practice research services to public sector clients, based on the wealth of combined career experience in client side and provider side of research programmes.

We are research partner to a large and diverse group who choose to work with Key Research for our service and expertise, our cost-effectiveness, and our reputation and delivery for achieving on-time on-budget results with significant added value insights for the organisation.

Our clients include:

  • Local Councils - large and small - responsible for services in the most urbanised and most remote locations of New Zealand and Australia;
  • Regional Councils;
  • State government departments in Australia;
  • central government departments, for both ongoing monitoring and for specific initiatives.

In 2011, Key Research conducted a survey to obtain a snapshot of the research challenges facing local Councils. Several key findings have been implemented in our approach, including value for money, relevance and actionability, objectivity and statistical robustness, enhanced response rates and applicability to ongoing performance measurement

We are able to support your research needs for specific programme initiatives, for satisfaction and perceptions research, as well as monitoring across services and facilities such as:

  • customer services
  • pools, libraries, community halls
  • sports and recreation facilities
  • council departmental performance
  • environmental quality
  • safety perceptions
  • roading/infrastructure.

Tools and methodologies include our purpose built Community Perceptions Index and Road Services Monitor.

– including with our purpose built Community Perceptions Index and Road Services Monitor tools.

When you need focus on ROI for your research, added value for your organisation’s outputs through our recommendations for policy and programme effectiveness, outstanding service, and integration of approaches to get the job done – Key Research is a primary contact point for you.

Contact us to discuss your requirements.